FAQs – Frequently Asked Questions

Frequently Asked Questions

Ordering & Payment

Q: Do you offer Cash on Delivery?
A: Yes! We offer COD across all of Pakistan.

Q: How do I place an order?
A: Add items to cart, click 'Buy with Cash on Delivery', fill your address and phone number, and confirm.

Shipping & Delivery

Q: How long does delivery take?
A: 3–5 business days across Pakistan.

Q: What is the delivery charge?
A: Rs. 250 for all orders.

Q: Do you deliver to all cities?
A: Yes, we deliver nationwide across Pakistan.

Products & Sizing

Q: Are your products genuine?
A: Yes, all products are carefully sourced and quality-checked.

Q: How do I choose shoe size?
A: EU sizing: Size 40=UK 6.5, Size 41=UK 7.5, Size 42=UK 8, Size 43=UK 9, Size 44=UK 9.5. If between sizes, go one size up.

Returns

Q: Can I exchange my order?
A: Yes, within 3 days of delivery. See our Return Policy for details.

Q: What if I received wrong or damaged product?
A: Contact us on WhatsApp with photos immediately. We will arrange replacement at no cost.